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We’re here with the help and advice you need to bring your idea to life. When you’re ready to get online, we’re prepped, trained, and ready to guide you from start to success. Every guide is trained and excited to work with you, whether you need help with a password reset or you’re looking for answers on product features.

Call Us

Contact our award-winning support team

Email Support

Contact our sales & support team for answers on product features, pricing and more.

Knowledge base

Visit our knowledge base to find guides and learn more about our products.

Call our award-winning sales & support team

BrahaGo customer support is available free of charge. Connection charges can vary when calling from outside the area, abroad or from a mobile phone, depending on your specific phone plan.

Argentina

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

België - Nederlands

Let op: Support is alleen in het Engels beschikbaar.

Belgique - Français

Remarque : Le support technique est disponible en anglais uniquement.

Brasil

Observação: o suporte só está disponível em inglês.

Canada - English

Canada - Français

Remarque : Le support technique est disponible en anglais uniquement.

Chile

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Colombia

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Danmark

Bemærk: Support ydes kun på engelsk.

Deutschland

Hinweis: Support ist nur in englischer Sprache verfügbar.

España

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Estados Unidos - Español

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

France

Remarque : Le support technique est disponible en anglais uniquement.

Hong Kong - English

India - English

India - हिंदी

कृपया ध्यान दें: दी गई सहायता केवल अंग्रेजी में उपलब्ध है.

Indonesia

Perlu diingat: Dukungan hanya tersedia dalam bahasa Inggris.

Israel - English

Italia

Nota: l’assistenza fornita è disponibile solo in inglese.

Malaysia - English

México

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Nederland

Let op: Support is alleen in het Engels beschikbaar.

New Zealand - English

Norge

Merk: Støtten som gis er kun tilgjengelig på engelsk.

Österreich

Hinweis: Support ist nur in englischer Sprache verfügbar.

Pakistan - English

Perú

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Philippines - English

Polska

Uwaga: Pomoc techniczna jest dostępna tylko w języku angielskim.

Portugal

Atenção: a assistência fornecida apenas se encontra disponível em inglês.

Schweiz

Hinweis: Support ist nur in englischer Sprache verfügbar.

Singapore - English

South Africa - English

Suisse - Français

Remarque : Le support technique est disponible en anglais uniquement.

Suomi

Huomaa: Tuki on saatavilla ainoastaan englanniksi.

Sverige

Observera! Support tillhandahålls endast på engelska.

Svizzera - Italiano

Nota: l’assistenza fornita è disponibile solo in inglese.

Türkiye

Lütfen unutmayın: Sağlanan destek, yalnızca İngilizce dilinde mevcuttur.

United Arab Emirates - English

United Kingdom

United States

Venezuela

Ten en cuenta lo siguiente: La asistencia técnica solo está disponible en inglés.

Việt Nam

Xin lưu ý: Hỗ trợ được cung cấp chỉ khả dụng trong Tiếng Anh.

Ελλάδα

Σημειώστε: Η υποστήριξη που παρέχεται είναι μόνο στα αγγλικά.

Россия

Примечание. Поддержка предоставляется только на английском языке.

Україна

Майте на увазі: підтримка надається лише англійською мовою.

الإمارات العربية المتحدة - اللغة العربية

يُرجى ملاحظة: الدعم المقدم متوفر فقط باللغة الإنجليزية.

ไทย

โปรดทราบว่า: การสนับสนุนมีให้บริการเป็นภาษาอังกฤษเท่านั้น

대한민국 - 한국어

주의: 제공된 지원 사항은 영어로만 이용할 수 있습니다.

台灣 - 繁體中文

請注意:僅提供英文支援服務。

新加坡 - 简体中文

请注意:仅提供英文支持。

日本

ご注意:サポートは英語のみになります。

香港 - 繁體中文

請注意:僅提供英文支援服務。

Standard plans include a 1-time clean-up. Unlimited clean-ups are available with the Advanced and Premium plans.

CDN performance accelerator

Our Content Delivery Network (CDN) stores your content on multiple servers around the world, which means visitors connect to servers that are physically closer to them. This speeds up your website’s performance by at least 50%.

WAF malware prevention

As opposed to simply scanning for malware that may have already infected your site, our Web Application Firewall (WAF) provides around-the-clock, proactive protection to block malware from ever reaching your website.

Blacklist monitoring & removal

Google will blacklist sites that could be considered dangerous to visitors, which makes it nearly impossible for people to find you. We identify and resolve any blacklisting issues, so there’s no interruption to your business.

Storage

The total amount of usable storage capacity for your particular Hosting Service(s) may differ from the represented capacity as there is required space for the operating system(s), system file(s) and other supporting file(s).

SSL certificate

SSL certificate is included for free as part of your business hosting product to secure customer data and increase search rankings. If you cancel the business hosting product, you will lose the associated SSL certificate as well.

Included extensions: Advanced Notifications, WooCommerce Brands, Checkout Field Editor, WooCommerce Deposits, Follow-Ups, WooCommerce Points and Rewards, WooCommerce Pre-Orders, Product Add-Ons, Product Vendors, Min/Max Quantities, Bulk Stock Management, Subscriptions, WooCommerce Bookings, UPS & USPS Shipping Methods

Get free access to a premium WooCommerce feature that allows you to have shipping rates automatically calculated for customers during checkout.

No transaction fees are charged by BrahaGo or WooCommerce. The payment processor you choose may separately charge a processing fee.

Website Security Essential (free for the life of the hosting plan) defends your websites by warding off hackers and malware with automatic daily scans and guaranteed cleanups.

An SSL certificate is included free for the life of the hosting plan. Our hassle-free certificates are automatically installed, validated and renewed. The strong 2048-bit encryption will ensure all transactions are secure.

Avoid the risk of live editing with a single click. Your testing site is a duplicate of your published site that is staged in a testing environment that allows you to make updates and test without the risk of live edits.

Get the #1 SEO optimizer, Yoast, automatically installed with your plan.

Enable 90-day backups with the option to schedule, create on-demand and/or download them.

Your plan is designed to provide peak performance and stability within the ideal range of visitors and bandwidth usage. For sites that exceed the suggested visits per month, we will notify you of the need to upgrade your plan.

SSL certificate

1-year SSL certificate to secure customer data and increase search rankings. Included with annual plans only.

After the initial free year, the certificate will automatically renew at the then-current price until canceled. You can cancel your automatic renewal certificate at any time.

email accounts

Email account storage is limited to 1000 email accounts with 1 GB of total storage.

email accounts

Email account storage is limited to 500 email accounts with 500 MB of total storage.

email accounts

Email account storage is limited to 100 email accounts with 100 MB of total storage.

Unmetered bandwidth

We don’t limit the amount of storage and bandwidth your site can use as long as it complies with our Hosting Agreement. Should your website bandwidth or storage usage present a risk to the stability, performance or uptime of our servers, we will notify you via email and you may be required to upgrade, or we may restrict the resources your website is using. It’s very rare that a website violates our Hosting Agreement and is typically only seen in sites that use hosting for file sharing or storage.